Job Description
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Provides Linux systems administration and operational support for mission-critical environments, including command-line system administration and application, data, and messaging flow management.
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The candidate should have solid, hands-on Linux administration experience and be comfortable independently troubleshooting and resolving routine to moderately complex system issues.
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Provides support for the escalation and communication of status to agency management and internal customers.
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Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
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Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems
Operations Coverage:
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Standard business-day coverage is 6:00 AM–6:00 PM, with team members coordinating schedules to collectively provide full coverage.
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Provides 24x7 after-hours on-call support through a rotating schedule, typically with each team member serving as primary on-call approximately every 5-6 weeks.
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On-call support compensation and extended coverage compensation is provided.
Education & Experience
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Five (5) years experience as an SA in programs and contracts of similar scope, type and complexity is required.
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IAT Level 2 Certification required
Additional Information
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Salary ranges are determined by multiple factors, including but not limited to: Knowledge, skills, & abilities, Years of experience, Education/Certifications, Program placement, Duties & responsibilities, and Internal equity. More detailed information will be provided once those factors are known and addressed.
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OVERTIME STATEMENT: 40 hours is the standard workweek. Some programs may allow additional hours to be worked as needed. A limited number of programs have on-call requirements where compensation is provided for being engaged to wait. In all circumstances, technical employees will be paid for all time worked.
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BONUS STATEMENT: All billable employees are eligible to earn quarterly bonuses that are based on the number of hours worked for that period. This hourly requirement is roughly 92% of hours available to bill in a given quarter. Quarterly Hours Bonuses are paid out on the same payroll as the time worked in that prior quarter (typically 21 days after the quarter ends.)
