Job Description

• Daily troubleshooting of Linux, Windows, Red Hat 6, 7, 8, and 9 Operating Systems

• Ubuntu support

• Oversee cross-platform virtual machine lifecycles across Linux Windows hypervisor environments (possibly Windows), optimizing resource allocation and compute capacity

• Design, deploy, and manage multi-tenant enterprise OpenStack platforms

• Maintain and manage various versions of OpenStack across multi-region deployments

• Write and maintain Infrastructure as Code (IaC) using Ansible and Puppet

• May include developing end-to-end Python and Bash scripts to automate daily operational tasks, reduce manual toil, and streamline system provisioning workflows

• Manage YUM repos (GOTS repository management)

• Utilize Naemon and Grafana diagnostic tooling to execute systemic performance analysis and proactively address health degraded states

• Troubleshoot issues across Nova, Neutron, Cinder, and Keystone services

Education & Experience

•   Bachelor’s degree in systems engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline with 14 years of relevant experience as a Systems Engineer OR 19 years of Systems Engineering experience with no degree.

• Experience with:

  • Red Hat 6, 7, 8, and 9

  • Grafana and Naemon

  • Virtual Machine – Hypervisor

  • Ansible and Puppet

  • OpenStack and YUM knowledge

• Preferred Qualifications:

  • MachineShop and experience

  • Hypervisor virtual machine experience

  • Experience with Grafana

  • Python development language

  • Experience with Naemon

  • Understanding of Return-to-Service (RTS) protocols

  • Familiarity with Pagent and Putty

  • Python development language

  • Bash scripting 

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• IAT Level 2 Certification required

Additional Information

• Salary ranges are determined by multiple factors, including but not limited to: Knowledge, skills, & abilities, Years of experience, Education/Certifications, Program placement, Duties & responsibilities, and Internal equity. More detailed information will be provided once those factors are known and addressed. 

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• OVERTIME STATEMENT: 40 hours is the standard workweek. Some programs may allow additional hours to be worked as needed. A limited number of programs have on-call requirements where compensation is provided for being engaged to wait. In all circumstances, technical employees will be paid for all time worked.

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• BONUS STATEMENT: All billable employees are eligible to earn quarterly bonuses that are based on the number of hours worked for that period. This hourly requirement is roughly 92% of hours available to bill in a given quarter. Quarterly Hours Bonuses are paid out on the same payroll as the time worked in that prior quarter (typically 21 days after the quarter ends.)